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Ben Alder

How to empty the toilet casette.

How to use the campervan control panel and hookup.

Fresh water and Grey Waste Water.

How to work the Gas Heating

Before you set off.

CHECKLIST FOR HIRERS

BEFORE YOU MOVE THIS CAMPERVAN

  • Turn of the Gas Bottle before driving
  • Check that your level ramps and electric cable is stowed away and doors locked
  • Lock down all roof lights, including shower room
  • Fasten all windows securely
  • Turn your fridge to the battery sign (if it is a manual change)
  • Turn off the internal water heating and indoor heating
  • Check fridge door toilet door and all cupboards are closed securely
  • Check that nothing can fly off shelves or beds in the event of an accident
  • All passengers must travel with seat belts on.
  • Switch off the campervan Main Panel

DO'S & DONT'S

  • Avoid over-hanging trees, hedges and bushes as these can puncture and scratch the surface of the motorhome
  • Do not reverse without putting a passenger down to check what is behind
  • Keep the Campervan keys with you at all times.
  • Add Green plus 1 litre water after toilet tank has been emptied, toilets must be emptied at campsites!
  • The vehicle must be returned with a full tank of fuel, toilet empty, wastewater empty and the inside cleaned and in the same condition as you collected it

STOPPING FOR THE NIGHT

  • Level the Campervan if needed
  • if you are on a campsite plug in your electric cable
  • Turn the gas on at the bottle
  • Turn on hot water and heating as required

TROUBLE SHOOTING

  • Electric cable connected but 220v not working- check the contact breakers are in the up position these are usually located under the dining seats, if 220v light on control panel is on - check connection to campsite
  • TV not getting picture-retune by pressing MENU on remote control and follow on screen instructions, some areas of Scotland have bad reception and a tv signal is not possible

How to change your gas bottle

Why is my water tank suddenly empty?

How to tidy up your cable

Happy campers!

Don't take our word for it! Have a look at what our previous customers have to say about Grampian Campervan Hire.

Jakuzee Jakuzee

Google

We had a fantastic experience with Grampian Campervan Hire from start to finish. We had a few logistical issues around insurance before the trip, and Mieke was incredibly helpful in guiding us through everything. She went out of her way to make sure we could still go ahead with the journey, which we really appreciated. The campsite is very easy to find on Google Maps and is just about 15 minutes away from Huntly. When we arrived, Mieke was already there waiting for us, so there was no delay at all. As first-time campers, we found her explanation of everything very clear and reassuring. She took the time to walk us through all the essentials and shared her number, encouraging us to call anytime if we needed help. The return process was just as smooth, quick, straightforward, and completely hassle-free. Overall, it was a 10 on 10 experience. A lovely couple to deal with, and a special thanks again to Mieke for being so supportive and accommodating. We will definitely be going back and recommending them to our friends.

5 out of 5 rating

Alastair Rhind

Fantastic experience with Grampian Fantastic experience with Grampian. The whole process was great from booking to reluctantly having to give Ben Lomond back. Meike is an excellent host, complete attention to detail and the vans are immaculate and came with everything needed. We were only able to do 3 days this time but will try a longer break next. Highly recommend.

5 out of 5 rating

Denise & Barry Moy

Trustpilot

We just purchased a van from Mieke and Jan from start to finish the whole process was easy and uncomplicated. The van was exactly as described and in excellent condition well maintained inside and out. The handover was easy and all the operating details were listed too. It’s been an absolute pleasure dealing with them and we are over the moon with the new van. We cannot thank them enough for all their help. Denise and Barry

5 out of 5 rating

All Reviews β†’

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